Banking OS documentation
What do you want to build?
Build governed AI agents for your bank and connect them to core banking and third-party systems.
Connect a bank systemSet up your environment and deploy your first connector to core banking, customer relationship management (CRM), or payments.Get started with connectorsCall the Banking OS APIsBrowse the unified API specifications and try requests in the playground.Open the API playgroundBuild and run an AI agentCoordinate agents, workflows, and employees with versioned, governed models.Open the Agent Platform documentation
About Banking OS
Banking OS is the operating environment where you run AI agents for servicing, sales, and operations, under bank-defined governance and alongside employees. This documentation covers the Agent Platform, Connectivity, Conversational Banking, and the unified Banking OS APIs.Browse by layer
Banking OS has six layers. Each layer handles a distinct part of governed agent execution.Interaction
Engages customers and employees through natural language and digital channels. This site doesn’t include Interaction documentation.
Memory
Holds the shared model of banking concepts, customer state, and governed context for agents. This site doesn’t include Memory documentation.
Orchestration
Manages process lifecycle: stages, gates, case state, and agent team coordination.
Authority
Evaluates bank-configured policy, issues Decision Tokens, and enforces authorized execution. This site doesn’t include Authority documentation.
Intelligence
Governs AI models with versioning, evaluation frameworks, and drift detection.
Connectivity
Integrates core banking, CRM, payments, and third-party systems through managed connectors and APIs.